occasionsplus web store FAQ section

Placing your order online is very easy, fast and safe. O.P. Clothing uses Secure Socket Layer (SSL) data encryption technology to protect against loss, misuse, or alteration of your information, so ordering from Occasions Plus is the safe, worry-free experience shopping online should be.

We ship to worldwide except some restricted countries imposed by the U.S. Government such as Cuba, Iran, Iraq, Libya, North Korea, Sudan, Afghanistan, Angola, Rwanda, and Syria. Invoices do not include duties or other taxes. We use USPS for international shipments, unless specified otherwise by the customer.

We do not offer any printed catalog because we update our inventory with new merchandise every week.

You will see the shipping charge that is determined automatically before checkout when ordering online

Occasions Plus ships prepaid and invoices you for the charges. UPS is used whenever possible. However "Common Carrier" can be selected in special cases. Once your order is placed, we then will ship it out in two to three business days.

Usually all orders are shppied out within 3 business days. Orders placed over the weekend or on a holiday with be shipped the following business day. International orders also will be shipped as soon as the orders are confirmed.

Flat Rate Shipping 9.99

If not completely satisfied, you may return any items for a full refund (Shipping will not be refunded). Returns are accepted with our authorization only. In order to process a return, a phone call has to be made to our office or send us an email to [email protected] the email must contain the following: Order Number # Style # (Description) Reason for return: (In a few words explain the problem) The return request has to be within 3 days of receipt of goods. Refused, unclaimed, undeliverable orders or merchandise returned due to customers' error are subject to 20% restocking fee in addition to all freight charges.

Authorized returns will be refunded the amount of merchandise to your original account as soon as we get the returns from you. If you prefer to have a store credit, it will be applied to your next order. ( shipping will not refunded)